Italian Pizza Catering Sunshine Coast and Brisbane
FREQUENTLY ASKED QUESTIONS
WHAT HAPPEN IF THERE ARE COVID RESTRICTIONS?
In case of restrictions due to COVID19 we are available to evaluate any option with you, reschedule the event or refund of the entire amount deposited.
WHAT IS THE MINIMUM BOOKING SIZE?
We do not require a minimum number of guests. For example, the casual package is a minimum of $800 or $40 per person + GST, this means that if you are:
20 people ($40 x 20 pp= $800 + GST)
22 people ($40 x 22 pp= $880 +GST)
14 people ($800 : 14 pp = $57 per person + GST)
DO YOU MAKE AUSTRALIAN PIZZA?
We decided to open this business to share with you the Italian traditions and the typical Italian pizza. If you have any special requests, do not hesitate to contact us.
CAN I CUSTOMISE THE PACKAGE?
Yes, you can contact us via email.
DO YOU PROVIDE WAITER SERVICE?
Our dishes are served on a buffet style table where your guests can help themselves. If you require waiter service, please contact us and we can discuss some options.
WHAT DO I NEED TO PROVIDE?
We need a space of 3x3 metres for the gazebo and a car park of 3x6 metres for the trailer and car nearby the event. We will need a fairly level ground and access to power. We will also need to arrive at least 90 minutes prior to the event start time to set up and to ensure our oven heats up to its optimum temperature.
HOW DO I SECURE MY BOOKING?
We require a 50% deposit of your quote to secure your date and the other 50% one week before the event.
WHAT HAPPENS IF I NEED TO CANCEL?
We hope this doesn’t happen! If you need to cancel your booking, we will refund 50% of your deposit when you let us know via email earlier than 30 days prior the date of the event. However, any shorter notice we will retain your deposit.
If your event is on the 31st of March and you cancel on the 1st of March, we will refund 50% of your deposit.
If your event is on the 31st of March and you cancel on the 2nd of March, we will retain your deposit.
WHAT HAPPENS IF I NEED TO RESCHEDULE?
Rescheduling the date is more than likely possible, if we have the alternate date available and 30 days notice. A shorter notice will lead to paying another deposit.
HOW MUCH NOTICE DO YOU REQUIRE FOR AN EVENT?
We require a minimum of four days to organise your event properly. We recommend that you book your event as soon as possible in order to secure your spot as we have limited availability.
WHAT HAPPENS IF IT RAINS?
Our large gazebo has removable walls, which allows us to operate in moderate rain & wind. We will always make every effort to cater your function as scheduled. If harsh weather conditions prevent this, we will gladly discuss an alternative option that is mutually agreeable.
DO YOU CHARGE FOR TRAVEL?
For any events more than 40km from Mooloolaba (Candlewood close), we will charge a travel fee of $1 per kilometre + GST.
For example, if you live 90km away from Mooloolaba (Candlewood close), you will pay $100 travel fee + GST.
(E.g. 90km to go + 90km back - 80km = 100km. Therefore, $100 travel fee + GST).